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Privacy Policy

FMA Services BV attaches great importance to the protection of your personal data and respecting your privacy. In this policy, you can read how we handle the data we collect, use, and secure.

1. Who is Responsible?

FMA Services BV
Iq-Parklaan 10 D, 3650 Dilsen-Stokkem.
VAT: BE0631.826.524
E-mail: info@fmaservices.be

FMA Services is responsible for processing your personal data as described in this document.

2. What Data Do We Collect?

We only collect data that is strictly necessary for our services, such as:

  • Name, first name, and contact details (email, telephone, address)
  • Company details (company name, VAT number)
  • Information you provide to us through forms, emails, or contracts
  • Technical data via cookies (IP address, browser, browsing behavior)

3. For What Purposes Do We Use your Data?

Your personal data is processed for:

  • Answering questions and processing contact requests
  • Preparing and executing quotes and contracts
  • Planning and following up on projects
  • Complying with legal obligations (invoicing, fiscal documents)
  • Statistical and analytical purposes (via cookies and Google Analytics)

We always process your data based on a legal ground, such as the execution of a contract, legal obligation, or your consent.

4. With whom Do We Share Data?

We never share your personal data with third parties, unless it is necessary for:

  • The execution of our services (e.g., software suppliers, accounting firm)
  • Legal obligations (e.g., tax authorities)

We conclude data processing agreements with all external parties to protect your data.

5. How Long Do We Retain Data?

We do not retain personal data longer than necessary:

  • Project and contact details: as long as the collaboration continues or as long as they are relevant
  • Cookie and analytical data: in accordance with the retention period of the tool used (e.g., Google Analytics max. 26 months)

6. How Do We Secure Data?

We take appropriate technical and organizational measures to prevent loss, misuse, or unauthorized access to personal data, including:

  • Secured networks and servers
  • Access restriction to personal data
  • Regular backups and monitoring

7. Your Rights

In accordance with GDPR, you always have the right to:

  • Access your data
  • Have incorrect data corrected
  • Have your data deleted (“right to be forgotten”)
  • Restrict or object to the processing of your data
  • Request and transfer your data to a third party (data portability)

Do you want to exercise these rights? Send an email to [info@fmaservices.be]. We will respond to your request within 30 days.

8. Cookies

Our website uses cookies for optimal functionality and analytical purposes. Functional cookies are necessary and cannot be refused. For analytical cookies, we always ask for your consent. You can find more information about this in our Cookie Policy.

9. Processing outside the EU

FMA Services processes personal data primarily within the European Union. If data is processed outside the EU (e.g., via software tools), we ensure adequate protection in accordance with GDPR (for example, through standard contractual clauses).

10. Contact and Complaints

Do you have questions or complaints about our privacy policy? Contact us at info@fmaservices.be. If you believe that your rights are not being respected, you can also file a complaint with the Data Protection Authority via www.gegevensbeschermingsautoriteit.be.

 

Last update: June 1, 2025